Ground rates are missing on the DM100i-DM225
The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground® on the on the DM100i-DM225.
Products affected: DM100i®, DM125™, DM200L™, DM225™
Alert: The USPS has discontinued all IBI meter technology, and many devices must be returned and withdrawn from service by the end of 2024. If your device is affected, new business rules will disrupt your mailing operation. Check Your Account to see if your device is affected and contact your Account Representative to migrate to a compliant solution.
Issue
The ground and parcel services are missing from the menu.
Cause
The new USPS Ground Advantage™ new service combines the services formerly known as USPS Retail Ground®, First-Class Package®, and Parcel Select Ground®.
Resolution
Follow the instructions to use the new service, and to replace your presets and inscriptions.
UPDATED: September 25, 2024