PitneyAnalytics
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Using Your Product
Fixing & Maintenance
Reporting, History & Accounting
Features & Settings
If you are going to use Single Sign-On (SSO) for the Pitney Bowes PitneyShip Pro, PitneyTrack Inbound, PitneyAnalytics, and the Locker Management Module, you need to configure your Identity Provider (IdP) according to our guidelines.
Enterprise administrators can set the period of time after which users will be signed out of the system if they are not using it. This setting applies to all users.
This article explains the user password requirements for PitneyShip Pro, PitneyTrack Inbound, PitneyAnalytics, and the Locker Management Module.
Errors & Troubleshooting
If the message "Duplicate Personnel ID" occurs when importing contacts, the PersonnelID values the CSV import file are not unique.
Reporting, History & Accounting
Use the Export Options settings to specify how your data is displayed in the Excel or CSV file generated by PitneyAnalytics.
Learn what you can do with PitneyAnalytics.
Use manual transactions to import transaction data from products that aren't supported directly by PitneyAnalytics.
Use the PitneyAnalytics receiving dashboard to view current or recent locker utilization.
You can customize your reports to give you the exact level of detail you want to track your spending across the enterprise.
Configure the Secure FTP server connection for the server where your scheduled reports will be stored in PitneyAnalytics.
Run a receiving report in PitneyAnalytics to view current or recent locker utilization across the enterprise.
As a Division Administrator, you may want to create a PitneyAnalytics report showing spending by your Pitney Bowes products across locations so you can track spending across your region.
Run a sending report in PitneyAnalytics to view current or recent sending activity and spending trends across the enterprise.
You can rename and change the order of columns in your reports. These changes are on a per user basis, so only you will see them in PitneyAnalytics.
Using rules you define, you can automatically add surcharges to any defined shipping and mailing transaction shown on your reports in PitneyAnalytics.
In PitneyAnalytics, you can schedule reports and have them emailed to multiple recipients.
As a Division Administrator, you may want to create a report showing savings within a Division grouped by Location so you can see how much each of your locations has saved.
As a Division Administrator, you may want to create a report showing spending on various carriers & classes across locations so you can track spending in your Divisions.
As a Division Administrator, you may want to view spending by Division, grouped by cost accounts so you can see how much each Cost Account has spent.
You can add multiple manual transactions to PitneyAnalytics by importing a CSV file with the transaction data.
Use manual transactions to import transaction data from products that aren't supported directly by PitneyAnalytics.
Use the dashboard feature in Analytics to look at current or recent postange and shipping spending.
Run this report to view stamps used including refund status.
Advisor shows total realized savings and suggests actions to save on your mailing and shipping expenses.
Use the shipment details report to view detailed information about each shipping transaction.
Documents and Software
For information on service offerings and level of support, download the
Pitney Bowes Technical Support Overview